Support Management

From: $165.00 CAD

Worry free support management of your new or existing WordPress websites

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Description

Your website will be continually monitored, with automated scans performed on a regular basis.  Alerts and notifications are sent out immediately on any occurrence, and a technician will quickly attend to the issue.

A visual inspection is conducted daily as part of our rounds where we will confirm that your website is online and performing as expected.

Updates, upgrades and off-server backups are performed minimally once a month.  Visual reviews and manual scans are also conducted regularly, and assessments are made for implementing preventative measures, and recommendations for improvement are provided.

Important: You will only pay for what you agree to.

Our commitment to your interests can see us perform services beyond the scope of your original plan.  That is our choice.  You will never be invoiced for any work that you have not authorized.

Have more than 10 websites within your multi-site? Purchase Service Hours based on 1/2 hour per site per year.

Have more than 250 sites in your multi-site?  Use the form in the sidebar to request a quote.  We will reply within one business day.

Product Includes

  • Daily scans
  • Performance monitoring
  • Scheduled backups
  • Alerts and notification system
  • Regular updates and upgrades
  • Technician support*
  • Repair if required*
  • Hardened security rules
  • Security plugin

*Our technicians are well versed in the web programming languages

Questions?

Single site - is a WordPress installation that supports only one website.

Multi-site - is a WordPress installation that supports one or more websites where each website shares the same WordPress core files.

Quantity

  • Single site - the number of single website installations
  • Multi-site - the number of multi-site installations